Infinity POS Systems markets point-of-service systems, related peripheral equipment, back-office applications, customer-facing technologies, and fintech for the hospitality industry in Western and Northern Michigan. Founded in 1975, Infinity POS Systems has partnerships with Oracle MICROS, SkyTab POS, Shift4 Payments, WorldPay Payments, GoTab, AppSuite Solutions and EdgeServ POS. We also carry the full line of J-Tech paging products, Remote Eyes surveillance systems and WTI fail-over/backup Internet appliances.Our customers include full-service and fine dining restaurants, fast service food establishments, cafeteria operations, hotel and motel properties, casinos, resorts, and stadiums. Our office and training facilities are located in Traverse City, Michigan, but will happily provide on-site services for installation and training.
The systems we market consist of a wide range of technologies all tailored to the customer's individual needs and requirements with application specific software and local training. The terminals perform point-of-sale and data processing functions, as well as control operations and inventory -- resulting in reduced labor costs, increased productivity, improved forecasting, and enhanced reporting capabilities. We specialize in the integration of On-Line ordering, QR ordering and Kiosks for a complete Omni-channel customer experience.
Our staff are all experts in the application of Point of Sale technology. Many have come from the hospitality industry with years of experience. At present, Infinity POS Systems has installations of over 1,000 terminals in more than 600 locations across the state. Finally, Infinity POS Systems customer service network ensures that support for your business is a click or a phone call away. We offer a 24/7 help desk staffed with professionals who understand the critical nature of keeping your system up and running. In most cases, we can resolve the problem by remote assistance or even before an issue becomes apparent with our built-in service alerts. If the problem can't be solved off-site, you can count on a service technician to arrive quickly and restore operations to normal.
Before...during...after the sale...our goal is to meet or exceed your expectations!